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Access Equipment: FAQs & Trouble Shooting

• Why is my electric scissor lift platform raising slowly?/ Wont reach full extension height?
• Why is the battery water level important?

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Civil Equipment: FAQs & trouble shooting

• *How to change a breaker attachment on an excavator?

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Billing & Charges

• How do I get invoiced for longer term rentals?
• How do I query an invoice or order?

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Hiring & Off Hiring a Machine and Transport

• What information do I need to provide for an order?
• What does the Damage Waiver cover?

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On Site Support, Services and Damage Process

• What is the process if a machine is returned damaged or damaged is found?
• Who do I contact for support? What is onsite support? and am I charged for it?

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Navigating TRACK

• What is an asset?
• Viewing an Asset's Route

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COVID-19 Level 3 Operating Procedure

• COVID-19 Level 3 Operating Guide for Equipt

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